We like possessing NPCs and interacting with players, whenever possible! But often, that isn't possible. Even during an event. Even if you had a conversation with one literally five minutes before- it still gets exhausting following after every person's desire to roleplay. That, and we have real-world lives(some of us, anyway). So in an effort to reduce feelings of frustration on the part of volunteers and players alike, I offer these suggestions for the best outcome in NPC interactions:
1. As many are aware, we see when NPCs are addressed with SAY TO or TELL . Try to remember to use these commands if you want some kind of interaction. We won't see ordinary SAYS or emotes done in front of them, and it can be easy to forget a conversation was wanted.
2. Following up on 1, please do not do this repeatedly. If you don't get a response, we are busy, or can't respond to that particular request. The best thing you can do is come back later, or, even better:
3. Use MOBMSG <mobile> <message>, when wanting to communicate with recently-interacted with NPCs. It could be this isn't a commonly known feature, but it's useful and stores the messages in a format that's convenient for us to check. If you have an unusual request of an NPC that might require additional preparation on our part, this is generally the best way to let it be known.
4. If you are involved in an event with NPCs, please invite every member of your organization to attend, or write in the news about what happened afterwards. This is not an obligation, as you are free to roleplay however you want: But. The reason we run events is to increase the involvement of all players. Interacting with players who don't share information makes our job more difficult, forcing us to repeat it several times and using other means to make orgs aware of what's going on. This can make volunteers reluctant to interact with you during future events.
5. Be clear about what you want from the NPC, and remember that how you interact with them will impact how they respond. We are not acting as 'admin' when possessing NPCs, we are that character. Every character in Aetolia is assumed to have their own history, biases, interests, and goals.
On top of the above, please don't be frustrated if a response is not immediate. Leave a message, roleplay with other players about the information you want, etc. There is a lot that goes on "behind the scenes" that has to get done. We may not always be able to tell you why you didn't get a response, but chances are it isn't personal.