Before I start off, I want to say this, because it always happens whenever this becomes a wide discussion:
I do not care how much money promos are making for IRE. The quality of the game as a whole is going downhill. I am sorry if this seems harsh or upsets anyone in pools, but that's just how it is.
Now, I'm going to sound like a broken record, but we need some stuff going on. By which I do not mean cutscenes that happen months apart. We need events we can ENGAGE with, clues left for us to follow and lead us to the climax, not just npcs shouting and being near unfindable.
It used to be that you could engage with an event outside of these little cutscenes moments. You could investigate things or ping relevant npcs to further the event or story. unicorns, sometimes they would come find YOU. That doesn't happen anymore, it's mostly a shout or a scene you can't interact with and any attempt at learning more tends to be blocked off.
We also haven't really had events that encourage interaction much outside of the guild/org that event is clearly being run for. These events are fine, good even! But, there should be an even mix, in my mind. Some of the coolest events I can remember involved usual enemies having to become reluctant allies. Cross tether rp can be hard to get, and these events ENCOURAGE it, meaning you get to find more people to rp with!
We need a lore head. A paid writer. You keep saying it isn't in the budget, but considering you USED to have one, and you keep saying that you guys are "making more money than ever", I have a hard time believing that. Producer has to be an advocate for the health of the game, and I can't help but feel like the health of the story of the game is off the stove entirely while we watch another useless minipet get rolled out for a promo nobody asked for.
Finally: I can't help but wonder if part of the reluctance to listen to the request for events and more story is feeling insulted or attacked by our requests. You shouldn't, really. We just want the game to be as good as it once was. This isn't an attempt at an attack, it's just a hope to get our concerns taken seriously.